INTRODUCTION

RiceTec (“Company” or “We”) respect your privacy and is committed to protecting it through compliance with this Policy.

This Policy describes the types of information we may collect from you or that you may provide when you visit the website https://ricetec.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

• On this Website.
• In email and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party Websites and services, if those applications or advertising include links to this Policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other Website operated by Company or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. This Policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Please also visit our Terms of Use establishing the use, disclaimers, and limitations of liability governing the use of our Website.

CHILDREN UNDER THE AGE OF 18

Our Website is not intended for individuals under age 18. You must be at least 18 years of age to use our Website. If you are under 18 years of age, you are prohibited from sending any information about yourself to us, including your name, address, telephone number, or email address, without parental consent. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a child under 18 years of age, we will delete that information and otherwise comply with the requirements of the Children’s Online Privacy Protection Act and other applicable law. If you believe that we might have received or collected any information from or about a child, please email us at americas@ricetec.com.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect information from and about users of our Website, including information by which you may be personally identified, such as name, email address, or any other identifier by which you may be contacted online or offline (“personal information“).

We may collect the following information:

• Account and contact information, including business or individual name, work address, or other address, email address, phone number, and other contact information you provide us.
• Location information, including general geographic location such as country, state or province, or city and precise geolocation, if you have enabled and consented to location information collection.
• Content and information you elect to provide as part of your profile.

We may also collect:

• Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.
• Technical information. Technical information includes information about your internet connection, device and usage details about your interactions with the Website, such as Internet Protocol (IP) address, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number, clickstream information to, through, and from our Website (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.

HOW WE USE YOUR PERSONAL INFORMATION

Personal information you submit to us through our Website will be used for the purposes specified in this Policy or on the relevant pages of the Website. We process personal information typically based on one or more of the following:

• our legitimate business interest;
• execution of a contract with you or your employer;
• complying with legal obligations.

We may use your personal information to:

• respond to inquiries or other correspondence made by you through our Website
• send you commercial communications;
• send you email notifications that you have specifically requested;
• send you marketing communications relating to our Company which may be of interest to you;
• send you periodic surveys inviting you for your feedback;
• provide information on our services and products;
• properly process your inquiry submitted through our Website;
• allow you to participate in interactive features on our Website;
• effectively present our Website and email communication to you.

The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:

• Estimate our audience sizes and usage patterns.
• Store information about your preferences.
• Speed up your searches.
• Recognize you when you return to our Website.

You may inform us at any time if you no longer wish to receive communications from us by updating your email preferences. This can be done via a link on the bottom of one of our emails.

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We do not sell your personal information.

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors if reasonably necessary for the purposes set out in this Policy.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• In the event of a sale, acquisition or merger of some, or all of our assets, your personal information would likely be a part of the transferred assets. In such an event, we shall notify you via a notice on our Website prior to the transfer, or by email, with your choices on how your information is to be used.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of RiceTec, our employees, our customers, or others.
• To third party service providers who provide (without limitation): administrative/operational services; data processing; marketing & communication services; Website design and hosting services.
• To third parties to market their products or services to you. For more information see “Choices About How We Use And Disclose Your Information” below.

HOW WE USE THIRD-PARTY COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use automatic data collection techniques to collect information from you about your equipment, browsing actions or patterns. Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Our Website uses cookies and related technologies for Website operation, analytics, and third-party advertising purposes as described in this Policy. You may choose to consent to our use of these technologies, reject non-essential technologies, or further manage your preferences. To opt-out of sharing with third parties information related to these technologies, please follow the options listed below:

• Advertising Cookies: Advertising cookies are placed on your computer by advertisers and ad servers to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Website and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and are not intended to gather any personal information about you.
• Analytics Cookies: Analytics cookies monitor how users reached the Website, and how they interact with and move around once on the Website. These cookies let us know what features on the Website are working the best and what features on the site can be improved.
• Our Cookies: Our cookies are “first-party cookies” and can be either permanent or temporary. These are necessary cookies, without which the Website will not work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of our Website.
• Personalization Cookies: Personalization cookies are used to recognize repeat visitors to the Website. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Website.
• Security Cookies: Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
• Website Management Cookies: Website management cookies are used to maintain your identity or session on the Website so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

For example, we may use the following tools:

• Google Analytics. A web analytics service provided by Google, Inc. Google Analytics uses cookies to help the website operators (us) analyze how users use our Website. The anonymous information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this anonymous information for evaluating your use of the Website, compiling reports on Website activity, including the number of visitors to the Website, from whence they have come to the Website, the pages they visit, and the length of time they have spent on the Website, for ourselves and other web site operators. We use these reports to improve the way our Website works. Google may also transfer the information collected by the Google Analytics cookie to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. It is our understanding that Google will not associate your IP address with any other data held by Google. For more information about Google privacy practices, please refer to https://policies.google.com/privacy?hl=en-US. To opt out of Google Analytics tracking, follow this link to get a tool to allow your browser to opt out of Google Analytics tracking: https://tools.google.com/dlpage/gaoptout.
• This Website is hosted by GoDaddy. To view its privacy policy, visit https://www.godaddy.com/legal/agreements/privacy-policy

We do not control any third party tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see “Choices About How We Use and Disclose Your Information” below for more information.

YOUR STATE PRIVACY RIGHTS

Depending on your state of residency, you may have certain rights related to your personal data, including:

• Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
• Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
• Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
• Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please contact RiceTec using the form below. To appeal a decision regarding a consumer rights request contact RiceTec using the form below.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

• You may at any time request that we not email you for marketing purposes. This can be done via a link on the bottom of our emails.
• You may request what information, if any, we have about you. You can submit a request by sending an email to americas@ricetec.com. NOTE: We may require additional information from you to verify your identity.
• You may at any time request us to update or remove specific contact information we hold (if any). You can submit a request by sending an email to americas@ricetec.com.
• You have the “right to be forgotten” and request that we delete your information we hold (if any). You can submit a request by sending an email to americas@ricetec.com.
• You have the right to object, restrict, or withdraw consent of processing and communication, and you may do so by sending an email to americas@ricetec.com.

Advertising, marketing, cookies, and other tracking technologies choices:

• Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can choose whether or not to allow the Services to collect information through other tracking technologies by contacting RiceTec using the form below. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a “Do Not Track” (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this policy.
• Promotions by the Company. If you do not wish us to use your information to promote our own or third parties’ products or services, you can opt out by contacting RiceTec using the form below.
• Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by contacting RiceTec using the form below. For this opt out to function, you must have your browser set to accept all browser cookies.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal data with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by contacting RiceTec using the form below. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. To learn more about opting out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”), including how to add the NAI Global Privacy Control (GPC) extension to your Chrome web browser, search NAI: How to Opt Out.

HOW WE RETAIN YOUR INFORMATION

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or for another lawful purpose. Unless a longer retention period is required or permitted by applicable law, we generally retain personal information for no longer than 14 months.

In some circumstances you can ask us to delete your data, see “Choices About How We Use And Disclose Your Information” for more information.

FORMS-BASED INFORMATION REQUESTS

In order to receive certain information from RiceTec, an individual must first complete one of a number of request forms. During submission, the individual is required to give his/her contact information (such as name and email address). This information may be used to contact the individual about the products or services on our Website for which they have expressed interest. Registered Website users may occasionally receive communication about new products, services, or events. You may also choose to sign up to receive our email newsletter. All email communication from RiceTec will contain instructions of how to opt-out from receiving future promotions, newsletters, or announcements.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal information from accidental loss or destruction and from unauthorized access, use, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal information transmitted to, through, using, or in connection with our Website. You acknowledge that the transmission of information over the internet is inherently insecure, that we cannot guarantee the security of data sent over the internet, and that you disclose such information at your own risk.

FEEDBACK INFORMATION

We occasionally request feedback information about RiceTec services, products, solutions, communications, and our customer experience. You may provide this information voluntarily. We also occasionally request information in order for you to take part in special marketing promotions and prizes for using our solutions or services. RiceTec support and marketing groups use the collected information in order to create the best service for our customers.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.